mber+ Donation Feature Documentation¶

Overview¶

The Donation feature in mber+ allows clients to enable program-based donations within their platform experience.

Customers can donate through two supported methods:

Credit Donation – donate remaining or additional credits at checkout
Entitlement Donation – donate entitlements instead of redeeming products

Both donation methods allow customers to:

Choose a Donation Program
Complete donation within the normal checkout or entitlement flow

Donation activity is captured and available via mber+ reporting.

Key Concepts¶

Term	Description
Donation Program	A program or cause customers can donate to
Credit Donation	Donation using account credits
Entitlement Donation	Donation using entitlement value

Donation Methods¶

1. Credit Donation¶

Description¶

Credit Donation allows customers to donate their remaining credits or additional credits at the last step of the checkout.

Customer Experience¶

Donation option appears during checkout
Customer selects:
Donation Program
Donation amount
Customer can:
Donate remaining credits
Donate a custom amount (slider & manual inputs)
Donation is included in checkout and payment

Client Configuration¶

Navigate to:

Settings → Entitlements → Credit

Available settings:

Enable Checkout Donations

When Enable Checkout Donations = Yes, credit donation is available at checkout.

2. Entitlement Donation¶

Description¶

Entitlement Donation allows customers to donate their entitlement assigned instead of redeeming products.

This option appears during entitlement selection or redemption.

Customer Experience¶

Donation option appears during entitlement flow
Customer selects:
Donation Program
Selected entitlement is marked as donated
Entitlement is removed from available choices

Client Configuration¶

Navigate to:

Settings → Entitlements → Product

Available settings:

Enable Entitlement Donations

When Enable Entitlement Donations = Yes, entitlement donation becomes available.

Donation Programs¶

Overview¶

Donation Programs define the destination of donations within mber+.

Clients can create multiple donation programs, each with its own configuration and branding.

Managing Donation Programs¶

Navigate to:

Entitlements → Donation Program

Program Configuration¶

Each Donation Program includes:

Field	Description
Name	Program name displayed to customers
Status	Active or Inactive
Banner (440×165)	Optional image shown during selection
Display Order	Controls program listing order

Only Active programs are visible to customers.

Program Detail View¶

Clients can create or edit donation programs to update:

Program name
Status
Banner image
Display order

Donation Selection (Customer)¶

During donation:

Customers are presented with a list of active Donation Programs
Programs are ordered by display order
One program can be selected per donation

Checkout & Payment Behaviour¶

Credit Donation¶

Donation is included in checkout
Appears as a separate donation line item
Included in total payment
Processed via the configured payment gateway

Entitlement Donation¶

Entitlement choice will be marked as donated immediately if customer choose to donate
No checkout process for donating an entitlement

Reporting¶

Donation activity is recorded and available via mber+ reporting.

Configuration Checklist¶

To enable donations in mber+:

Create at least one Donation Program
Set Donation Program status to Active
Enable Checkout Donations (for credit donations)
Enable Entitlement Donations (for entitlement donations)
Review entitlement and credit configuration as required

Notes¶

Only Active donation programs are selectable
Donation banners are optional but recommended
Donation programs can be reused across both donation methods
Donations are non-refundable

Summary¶

The mber+ Donation feature provides a flexible way for clients to:

Accept donations using credits or entitlements
Support multiple programs
Integrate donations seamlessly into checkout and entitlement flows
Track donation activity through mber+ reporting